Keep your best retail customers coming back.
Schedule a 15-Minute CallThe cycle that funds your mission.
A loyalty program that doesn't communicate with its members is just a signup list.
If nobody is reaching out, members drift away. No one notices until the foot traffic dips.
The whole point of a loyalty program is to keep people coming back. If your program isn't doing that, it's not complete.
What it looks like when it's working.
No app. No loyalty card. No points system. Just a text.
In three months:
3,778
Total subscribers
$400K+
Annualized tracked spend
50%
Fewer shoppers lost
$75/wk
SMS delivery cost
Your Google Ad Grant does more than you think.
After 14 years managing Google Ad Grant campaigns for retail nonprofits. Here is what works.
Store visits.
Google Maps campaigns put your stores in front of shoppers who are searching right now. Real foot traffic from real intent. Not clicks. Visits.
Donations.
Your shoppers donate by shopping. But your shelves need product first. Without donated goods, there's nothing to sell. We run campaigns that bring in the goods that become your inventory.
Loyalty signups.
Every new shopper who signs up for your loyalty program enters the cycle. Now you can reach them. Now you can bring them back. The ad didn't just create one visit. It created a customer you can keep.
What your shoppers actually receive.
Short. Personal. Relevant.
Example. Sent weekly to opted-in members
Sent automatically when a member hasn't visited in 65 days
Sent to your top shoppers
We make it easy.
No intern required.
We handle the setup, the messaging, the compliance, and the reporting.
Weekly messages don't rely on promotions.
Your shoppers get a personal text at the right time. Not a blast. Not a coupon. Just a message that keeps them connected.
Nothing changes at checkout.
Cashiers enter a phone number. No hardware to install. No staff to retrain. We work with your existing setup.
What people say about working with us.
“The results were just phenomenal. The number of people inquiring about our stores just exploded. It was one of the best things I ever did heading up the marketing at Goodwill.”
Chris Ward
Director of Marketing, Goodwill Suncoast
“Hank has a deep understanding of nonprofits and a super deep knowledge of how to do all these things. He's easy to work with and never too technical in his speech. He explains things simply and makes work simpler.”
Jennifer Fleming
Senior Creative Manager, Goodwill (10 years)
“We don't have to worry about it on a daily basis. We know he's on top of it. When Google changed their grant policies, we never skipped a beat. If you're a nonprofit and you need someone to help with your Google Ad Grant, we highly recommend Hank.”
Pip Patton
Marketing, Christian Family Life
15+ years inside nonprofit retail operations. 9 Google Ads certifications.
We work with whatever POS you already have. No switching cost.
Three steps. That's it.
Schedule a call.
15 minutes. We learn about your stores, your loyalty program, and your shoppers.
We handle everything.
Setup, messaging, compliance. We do it all and send you the results.
You get the proof.
A monthly report with real numbers. Who came back. What they spent. What it returned to your mission.
Let's talk about your shoppers.
Pick a time that works. The call is 15 minutes. No pressure, no pitch deck. Just a conversation about your loyalty program.